Individual resistance to change can be a significant stumbling block to progress. Whether a change is complex and far reaching – or a smaller more localized change – leaders need to be able to get their team members engaged in meaningful ways. Drawing on several psychological approaches, including motivational interviewing, this manual offers a new lens through which leaders of change can view resistance. Viewers will learn tools and strategies to allow them to coach their team members toward engagement and success. (27 pages)
RESOURCE MANUAL – Coaching Resistant Employees
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