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On-demand Webinar: Customer Service – Communicating for Comfort and Confidence

$20.00 Or MEMBER PLAN (Starting at $12.95 a month/viewer)

Trainer: Shawn McLaren

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Without attention to customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when organizations focus on fostering positive relationships with clients and customers, they create loyalty. This webinar reviews essential communication skills required for great customer service, and explores how communication styles can be adapted to meet the needs of internal and external clients.

Interested in watching the companion webinar?
Click to order: Customer Service – Establishing Trust


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