Mediation – Facilitating a Difficult Conversation Webinar
$20.00 Or MEMBER PLAN (Starting at $9.95 a month/viewer)
Mike has a Bachelor's degree in Psychology and a Certificate in Conflict Resolution. He has over twenty years of experience as a leader in the mediation and conflict resolution field. Through his training and consulting work, he has helped a variety of organizations become better workplaces, including crown corporations, social service agencies, Indigenous communities, businesses and school divisions. Mike believes that education and training is largely about giving hope - people often come to a training to address a particular situation, and they want to leave with a plan to change it. In addition to facilitating workshops, he serves as ACHIEVE’s Training and Development Specialist. Mike is the author or editor of many of ACHIEVE workshops including Emotional Intelligence, Mediation and Presentation Skills. As a trainer, he has an interactive and engaging style that easily motivates participants to incorporate workshop material into their own environments.
Are you anticipating leading a difficult conversation between other people? Have you thought through how to mediate the conversation? This webinar is designed to give you the fundamentals of facilitating a face-to-face meeting with people in conflict in order to work towards resolving the situation in healthy and productive ways.
This webinar is a companion to the webinar entitled: Mediation – Preparing for a Difficult Conversation.
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