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Wendy is the Director of Training at ACHIEVE, and the co-author of the book, The Culture Question. In her work as a mediator, speaker, and facilitator she is committed to helping organizations create dynamic and engaging places of work where people care about each other, are productive, and deliver quality services and products. She has Bachelor’s degrees in both Psychology and Education, and is currently completing a Master’s degree in Conflict Analysis and Management. Wendy is a former teacher and director of a health and social services program. She believes that learning is a dynamic and life-long endeavor and with commitment, guidance, and individualized support, this process should be enjoyable and motivating. Wendy is an engaging presenter who delivers material in a format that maximizes the learning potential for all participants.
Facilitating performance management in a way that is development-based, supportive, and process-oriented is a critical skill set for leaders to develop. This webinar reviews four pillars of effective performance management, and considers how to align the interests of the organization with the interests of employees. Viewers will learn how to give feedback in a manner that elicits the desired performance behaviors, how to write and deliver performance reports, and which common mistakes to avoid.
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