Free Webinar

Generations – Dealing with Tension in the Workplace
Each month, ACHIEVE offers a complimentary webinar. We also have other free resources available that are listed here.

Conflict Escalation & What to Do About It

Improve your conflict resolution skills in 10 minutes!

We are testing out a new video format and would love to hear your thoughts.  Please email your comments to [email protected]

Free 1-minute Insight Video

How to Say NO!

To view more insight videos, visit and subscribe to our YouTube Channel.

Free Manual

Subscribe to our newsletter and receive a free download of Conflict Resolution Skills resource manual.

Free Handouts

Feel free to download and use any of the following handouts for use:

  • 4 Phases of Stress
  • 6 Tips for Having a Difficult Conversation
  • A Confict Resolution Model
  • Conflict Resolution & Respectful Workplace Guidelines
  • Effective Team Meetings
  • Focused Innovation - ACH(2)
  • Giving Corrective Feedback
  • How to Say No
  • Sample Interview Questions
  • Time Management Principles

Free Articles

Please feel free to download and use articles written for our blog. They may be used in newsletters, journals, etc. Articles must be presented in their entirety and include all information in the document including credit to the Crisis & Trauma Resource Institute Inc.

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Workshops Offered Through
Crisis and Trauma Resource Institute

For further workshops in the areas of mental health, trauma, counselling skills and crisis response, view our Crisis and Trauma Resource Institute workshops.