When you subscribe to our newsletter you will receive the following resource:
Conflict Resolution Skills E-manual
This 34 page e-manual helps people to understand the dynamics of conflict and equips them with the skills needed to respond confidently and effectively.
Some of the topics found inside this manual:
- Stressors in the Workplace
- Unhealthy Reactions to Stress
- Assessing Your Level of Stress
- Changing Unhealthy Thought Patterns
- Generating Positive Thinking Patterns
- Healthy Coping Strategies
- The Role of Resiliency
Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.