Are you frustrated by what seems like generational tension in the workplace? Intergenerational relationships have much potential for miscommunication and unproductive interactions. They also hold possibilities for fostering creative and productive workplaces. This workshop will help you understand different generational assumptions and the gifts that each generation offers to the workplace. Participants will explore the prevailing stereotypes about different generations and gain an awareness of their own generational blind spots that often lead to misunderstandings and conflict. This training reviews practical strategies for intergenerational communication with a focus on building and maintaining respect in workplace interactions.

About This Workshop

Workshop Outline

  • The Generational Spectrum – From 18 to 75
  • How We Think About Each Other – The Truths, the Stereotypes
  • Demystifying the Stereotypes Associated with Different Generations
  • Life-related and Work-related Values of Different Generations
  • Motivating Factors for Different Generations
  • Managing Generational Conflict
  • Seeking to be Understood – Seeking to Understand
  • Practical Strategies for Better Communication



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Resource Manual

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practical material

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On-site Training

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Method of Delivery

Lecture, personal reflection, video and small group discussions