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December 2019
The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.
Learn more...January 2020
This is a live stream event, please check our system requirements prior to registering.
This workshop is offered through Crisis and Trauma Resource Institute.
Trauma is prevalent in our world and has an impact on many of the people we interact with, including our clients and colleagues. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services.
Learn more...This is a live stream event, please check our system requirements prior to registering.
This workshop is offered through Crisis and Trauma Resource Institute.
Based on the book, The Culture Question, this workshop provides a guide for how every organization can increase employee engagement and become a great place to work. Unfortunately, far too many people don’t like where they work.
Learn more...This is a live stream event, please check our system requirements prior to registering.
When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our work environments. However, they are better viewed as valuable assets to organizational health.
February 2020
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace.
Learn more...Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence. Emotional intelligence has a far greater impact on people’s ability to be productive and work well with others than cognitive intelligence. Emotionally intelligent people are able to identify and assess their emotions and those of others, and then use that information to guide their actions and influence the actions of others.
Learn more...This is a live stream event, please check our system requirements prior to registering.
Personality differences often lead to miscommunication and conflict, which affect both our personal efficiency and team health. Utilizing the ACHIEVE Work Styles Assessment, participants will learn to better understand personality styles that are different from their own.
In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships. This webinar provides a leadership approach for coaching others effectively and provides tools that bring out the best in the people.
Learn more...This is a live stream event, please check our system requirements prior to registering.
In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships.
March 2020
The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize.
Learn more...