Upcoming Events
Events List Navigation
Dealing with Difficult People Live Webinar
Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...
Emotional Intelligence Live Webinar
Developing your Emotional Intelligence (EI) increases your ability to positively influence relationships, and to work well with others. Viewers of this webinar will learn to utilize the principles of emotional intelligence more effectively to understand, respond to, and influence the emotions of others.
Learn more...Navigating Difficult Conversations Live Webinar
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. This webinar will review the key elements of preparing for, conducting and concluding productive difficult conversations. Learn more...
Leadership – Insights for Thinking Differently Live Webinar
This webinar will challenge you to think critically about your approach to leadership. New and different ways of working through challenges as well as opportunities will be presented. Particular attention will be given to employee engagement and organizational health – two areas that our recent survey showed were of greatest importance to leaders and employees. Learn more...
Conflict Resolution Skills Live Webinar
Conflict has many sources, including disagreements, stress, personality differences and differences of opinions. While the results of conflict impact us individually, it also often has negative effects on the performance of groups. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. Learn more...
Assertive Communication – Practical Strategies Live Webinar
Communicating assertively requires skillful communication and self-awareness. This webinar focusses on assertive communication skill development. Viewers will learn assertiveness strategies for offering opinions, giving direction, making requests and saying no. Learn more...
Coaching Strategies for Leaders Live Webinar
Effective leaders inspire positive growth, change and healthy work relationships. This webinar focuses on providing leaders with a set of tools to bring out the best in the people they lead. It will examine the mindset necessary to lead others through the difficult moments they encounter in their working careers. Learn more...
Respectful Workplace – Strategies for a Healthy Environment Live Webinar
Healthy workplaces foster respectful and dynamic relationships which contribute to employee well-being. This in turn results in greater job satisfaction, increased employee participation and improved work performance. This webinar explores the components of respect and addresses individual and collective responsibilities within the work environment. Learn more...
Dealing with Difficult People Live Webinar
Everyone encounters difficult people on a regular basis and typically conversations with them leave people feeling frustrated, stressed, angry and tired. This webinar will analyze what is happening in those exchanges and demonstrate how people can adapt their strategies to bring about more productive conversations with those they find difficult. The effect of intervention styles will be explored, in particular, how different styles interact with each other. Learn more...
Advanced Workplace Violence Prevention Training
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to assess and defuse dangerous situations. Drawing upon key insights from threat assessment, interviewing and investigation strategies, this training will teach participants how to manage threatening and potentially violent people safely and effectively. Practical and hands-on, this workshop provides specific skills and techniques about how to conduct more effective interviews and investigations that generate useful information. Learn more...
At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.
Registration Information
Register Early! Seating is limited.
Children and unregistered guests are not permitted in the meeting rooms.
The Early Registration rate is available for those participants who submit both their registration form and payment 3 weeks before the workshop.
Participants will receive a spiral bound training manual and a certificate of completion.
Workshop Schedule
The workshops start at 9:00 AM and conclude around 4:00 PM. Please arrive between 8:30 and 9:00 AM on the first day to check in and receive a training manual. Regular breaks are scheduled throughout the day. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above.
Cancellation Policy
Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be attending.
We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.
Group Registration Instructions
To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.
Print Registration Forms
You can register through our online option and pay now with a credit card or later by another method. If you still prefer to register via mail, print forms are available.
Continuing Education Credit
Workshop participants receive a certificate indicating credits awarded based on the length and completion of the workshop. A two day workshop earns 12 Continuing Education hours and a one day workshop earns 6 hours. While many associations and licensing bodies accept ACHIEVE workshops for Continuing Education Credit, questions about approval should be directed to the specific association or licensing body you are requesting the credits for.