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LIVE WEBINAR Dealing with Difficult People

Apr 17, 2020 (1:00 PM - 2:00 PM Central Time)

Online Live Webinar

Trainer: Chris Downey

Price: $ 19.00 (*early rate) $ 29.00 (regular rate)
*early rate expires April 03, 2020

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Workshop Description

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult. As a viewer, you will be shown how to deal with patterns of passive aggressiveness, resistance, and chronic anger. You will learn how to create the right conditions for a conversation with a person you find difficult and how to begin to change the pattern using a straightforward, five-step approach.

About the Trainer

Chris Downey

Portrait of Chris Downey

Chris is a leadership and organizational development professional with over 20 years’ experience in both the private and public sectors. Through his extensive experience in operations, compliance and organizational development, he has gained a diverse skill set which has shaped how he approaches leading and working with teams.  Chris believes fundamentally that leaders have a direct impact on the health and wellness of the people they lead and support. And that fostering healthy work environments create the ideal conditions for success well beyond the individual and throughout whole organizations. Chris is recognized as an approachable facilitator who coaches, motivates and inspires others to be the best they can be.

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Venue

Online Live Webinar

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The numbers below include tickets for this event already in your cart. Clicking "Register Attendees" will allow you to edit any existing attendee information as well as change ticket quantities.
Dealing with Difficult People Live Webinar (early rate expires 4-3-20)
Live Webinar - April 17, 2020; 1-2pm Central Time
$ 29.00 $ 19.00

Terms & Conditions

Cancellation Policy

Registrations cancelled seven or more days prior to the live webinar are refundable, minus a $20.00 administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to view the live webinar, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify ACHIEVE of the name of the alternate person who will be viewing.

We reserve the right to cancel live webinars due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

You Will Receive

Login details approximately seven days prior the live webinar date, a PDF of the PowerPoint slides, and a certificate (if requested).

Group Registration Instructions

To register a group for a workshop, choose the appropriate number you would like to register for the selected workshop, and fill in all the relevant information.

Concerns and Grievances

If concerns arise at any time throughout the registration process, please contact the ACHIEVE office directly at 204-452-0180, or email [email protected].

Special Accommodations for Disabilities

Please contact the ACHIEVE office directly at 204-452-0180 or [email protected] to discuss any special needs or accommodations you may require in order to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept ACHIEVE workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: There are six continuing education credits earned for each day of training. For example, a one-day workshop earns six continuing education hours, while a two-day workshop earns 12 hours. A certificate will be awarded upon the completion of the workshop.
See our Continuing Education Credits page for more information.