Dealing with Difficult People Live Webinar
Apr 17, 2020 (1:00 PM - 2:00 PM Central Time)
Trainer: Chris Downey
Price: $ 19.00 (*early rate) $ 29.00 (regular rate)
*early rate expires March 05, 2020
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult. As a viewer, you will be shown how to deal with patterns of passive aggressiveness, resistance, and chronic anger. You will learn how to create the right conditions for a conversation with a person you find difficult and how to begin to change the pattern using a straightforward, five-step approach.
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