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Dealing with Difficult People Live Webinar

Oct 08, 2019 (1 PM - 2 PM Central Time)


Price: $ 19.00 (*early rate) $ 29.00 (regular rate)

*early rate expires September 24, 2019

Online Live Webinar


Trainer: Eric Stutzman, Managing Director

Photo of Eric Stutzman - Director; ACHIEVE Centre for Leadership & Workplace Performance

About the trainer

Eric Stutzman, Managing Director

As Managing Director of ACHIEVE Centre for Leadership & Workplace Performance, Eric provides the overall direction for the development and delivery of ACHIEVE’s workshops and services. He has provided leadership in the field of conflict resolution and mediation since completing a degree in Sociology with a focus on mediation... Read More

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Description

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This webinar explores what is happening in those exchanges and demonstrates how you can adapt your strategies to bring about more productive conversations with those you find difficult. As a viewer, you will be shown how to deal with patterns of passive aggressiveness, resistance, and chronic anger. You will learn how to create the right conditions for a conversation with a person you find difficult and how to begin to change the pattern using a straightforward, five-step approach.

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Details

Date:
October 8, 2019
Time:
1:00 pm - 2:00 pm
Event Category:

Trainer

Eric Stutzman, Managing Director

Register Attendees

Dealing with Difficult People Live Webinar (early rate expires 9-24-19)$29.00 $19.00Live Webinar - Oct. 8, 2019; 1-2pm Central Time

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Cancellation Policy

Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.