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Live Stream: Mediation – Facilitating Conflict Resolution

Jul 09 - Jul 10, 2019 (9 AM - 4 PM Central Time)


Price: $ 230.00 (*early rate) $ 245.00 (regular rate)

*early rate expires June 18, 2019

Online Live Streaming


Trainer: Wendy Loewen

Photo of Wendy Loewen, Training and Development Specialist; ACHIEVE Centre for Leadership & Workplace Performance

About the trainer

Wendy Loewen

Wendy is co-author of the book, The Culture Question. In her work as a mediator, speaker, and facilitator she is committed to helping organizations create dynamic and engaging places of work where people care about each other, are productive, and deliver quality services and products.... Read More

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Description

This is a live stream event, please check our system requirements prior to registering.

Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who works in situations where they are responsible for helping others with interpersonal tension. When two people can’t resolve a conflict on their own, a third party may be needed to facilitate a conversation to help resolve the conflict. This skills-based workshop provides the tools to work with people in conflict to clarify misunderstandings, identify interests, and work towards options for resolving the conflict. Participants will work with scenarios that help them prepare to intervene and resolve conflict situations.

About This Workshop

Some of the Topics Reviewed

  • The Alternative Dispute Resolution Spectrum
  • Types of Mediation
  • Understanding Conflict Dynamics
  • Assessing the Conflict
  • Road Blocks to Effective Mediation
  • Qualities of a Mediator
  • Key Mediation Skills and Strategies
  • How to Introduce the Mediation Process
  • Pre-Mediation Considerations
  • The Five Phases of Mediation
  • Post-Mediation Considerations

Target Audience

This is an intermediate level workshop for human resources personnel, leaders, managers and supervisors, and anyone who responsible for helping others with interpersonal tension.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

What our clients have to say...

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Details

Start:
July 9, 2019 @ 9:00 am
End:
July 10, 2019 @ 4:00 pm
Event Categories:
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Trainer

Wendy Loewen

Venue

Online Live Streaming
Winnipeg, Manitoba Canada View Google Map

System Requirements

Before you register, please check the system requirements.

Register Attendees

Live Stream: Mediation (early rate expires 6-18-19)$245.00 $230.00Live Stream - July 9-10, 2019; 9am-4pm Central Time

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Cancellation Policy

Registrations cancelled 7 or more days prior to the live event are refundable, minus a $20.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the event are non-refundable. If at anytime you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel live events due to unforeseen circumstances or under-enrolment. Liability is limited to a refund of live webinar fees only.

Event participants will receive login details and information about viewing the live event by email approximately 3 days prior to the date of the event.